Every business owner is looking to generate the highest profits, our job here to help you achieve your goal. The short cut road to achieve it, you need to exceed the expectations of your customers, to deal with you again and again and say great word of mouth about your service to them.
Who will help you to do so? Your employees will select for you great strategic partners and suppliers and get connected with anybody or organization can help you to exceed your customers expectations.
So, to do that you have to walk step by step with your customers to know exactly what they are looking for? And deliver to the level of service exceeding their expectations. Will help you in this your employees.
Regarding your employees, also you need to know what is pleasing them and make them do whatever it takes to exceed the expectations of your customers. Remember that, your employees will never achieve the highest level of customer happiness unless the achieve the highest levels of happiness themselves.
Walk with your employees’ step by step and know what they are expecting from you as a business owner and deliver to them something exceeding their expectations.
Here you employees will be proactive to take the responsibility of exceeding your customers expectations. They will look after great partners and suppliers and anybody or organization can help them achieve their goal (your goal become their goal).
Do you want to know what is important to your customers, employees, suppliers, Strategic partners and more?
By EP tool will help you:
- Communicate with all of them very fast collecting big and different data to take right and fast decisions without hiring a single employee? Without printing even, a single page? And free!!!
- Communicate with one party of the or different parties, at the same time or different timings, at the same place or at different places in the world.
- Know what is going on in your customers, employees, suppliers and strategic partners’ minds with the highest levels of transparency and fast. Even free
- Collecting accurate data form all your stakeholders in relation to secure the highest level of their happiness.
- Download the data on Excel sheet (or other format) for more analysis (if needed).
- You have many types of questions you can use to collect data from them. the questions like but not limited, (open ended questions, Multiple chose questions, rating questions, quiz, Scale questions, Q&A questions, Perceptual Map Questions). Can you imagine the quality of data you will collect? What about the benefits you will gain from?
- Let them ask any question in their minds for you or anyone to answer and let them see each other’s questions and give them likes, you will get the most important questions for your employees to answer.
- Do all above and more without requiring any help from IT technical people either for you or the responders, With no cost.
- Use EP tool in innovation and creativity meeting, you can collect the data from different parties, at different places at the same time or different timings.
- Get the benefits of the tool by using it in brainstorming meetings.
- Use the tool for decision making process, it will assure accuracy and transparency without any little efforts.
All of this and many other benefits you will get when you know the tool and use it the way you get the maximum benefits form it.
Can you imagine the level of engagement with all your stakeholders, how they feel in control? how they feel of the ownership of the decisions they participated in! feeling that all of you speaks in something important for all of you? Take the decisions are most important for all of you! All of you will be happy and engaged, inspired by the same vision you are enjoying reaching.